Defining ITIL Value: Utility and Warranty [VIDEO]Abhinav Krishna KaiserApril 5, 2021April 5, 2021 by Abhinav Krishna KaiserApril 5, 2021April 5, 202104098 In this video, Abhinav explains the concept of value in a digital way – using logic gates.... Read more
ITIL / ITSM The Best Explanation of ITIL Value with ExamplesAbhinav Krishna KaiserMarch 1, 2021February 26, 2021 by Abhinav Krishna KaiserMarch 1, 2021February 26, 202105653 Not only in ITIL, in every framework that delivers, value is at the core of what makes or breaks it. Value is the essence of... Read more
ITIL / ITSM ITIL: Difference between Output and Outcome Explained with ExampleAbhinav Krishna KaiserJanuary 14, 2021January 13, 2021 by Abhinav Krishna KaiserJanuary 14, 2021January 13, 202106394 The words output and outcome sound similar and many a time, we tend to use it interchangeably. But there is a world of difference between... Read more