ITIL / ITSM Understanding ITIL Service OfferingsAbhinav Krishna KaiserApril 11, 2021April 11, 2021 by Abhinav Krishna KaiserApril 11, 2021April 11, 202104740 Not all the services are the same. It can come in various forms. Based on the examples that I have quoted, you have a service... Read more
ITIL / ITSM [VIDEO] The Spectacular History of ITILAbhinav Krishna KaiserJanuary 23, 2021January 23, 2021 by Abhinav Krishna KaiserJanuary 23, 2021January 23, 202101940 In this video, Abhinav goes into the depths of ITIL history, a framework that has its humble beginnings with the British government and is today... Read more
ITIL / ITSM Everything You Need to Know about ITIL 4 CertificationsAbhinav Krishna KaiserDecember 23, 2020December 23, 2020 by Abhinav Krishna KaiserDecember 23, 2020December 23, 202003456 In this video, I explain all the ITIL 4 certifications, the examination formats and patterns and the certification hierarchy that you need to take up... Read more