What are ITIL Organizations
Value cannot be created in a vacuum or in isolation. It needs life, which can be breathed into by multiple parties. Value cannot be created...
Category : ITIL / ITSM
Understanding ITIL Service Offerings
Not all the services are the same. It can come in various forms. Based on the examples that I have quoted, you have a service...
Defining ITIL Value: Utility and Warranty [VIDEO]
In this video, Abhinav explains the concept of value in a digital way – using logic gates....
Brief Explanation on ITIL Risks
Risks like costs come in two varieties. The risks that are imposed on the consumer and The risks that are taken away. Landscaping your massive...
Brief Summary on ITIL Costs
The cost of a product or a service dictates the value proposition. Think about it. If you go to the market and purchase an expensive...
The Best Explanation of ITIL Value with Examples
Not only in ITIL, in every framework that delivers, value is at the core of what makes or breaks it. Value is the essence of...
Video: Best Explanation of Products and Services with Real Life Examples
Ever wondered what the differences are between products and differences? Well, the best way to learn and understand topics such as this is through examples....
[VIDEO] The Spectacular History of ITIL
In this video, Abhinav goes into the depths of ITIL history, a framework that has its humble beginnings with the British government and is today...
ITIL: Difference between Output and Outcome Explained with Example
The words output and outcome sound similar and many a time, we tend to use it interchangeably. But there is a world of difference between...
Everything You Need to Know about ITIL 4 Certifications
In this video, I explain all the ITIL 4 certifications, the examination formats and patterns and the certification hierarchy that you need to take up...