We have all wanted to possess something unique, something out of the world, to be able attract others, right? I have been there and surely lots of you as well. Tokyo Flash has a product that magnifies the imagination of those who follow stars and dream of it. It has introduced Oberon, a watch that [...]

Many discussions have been held in the past to debate on the new process of request fulfillment in ITIL v3. There have been a section of experts who feel that a service request closely resembles an incident; and hence it’s in best interest for the organization to club both these from an easier operational standpoint. [...]