ITIL / ITSM ITIL: Difference between Output and Outcome Explained with ExampleAbhinav Krishna KaiserJanuary 14, 2021January 13, 2021 by Abhinav Krishna KaiserJanuary 14, 2021January 13, 202101399 The words output and outcome sound similar and many a time, we tend to use it interchangeably. But there is a world of difference between... Read more